Free shipping in Ontario for purchases over $35

Returns

Return of a Purchase

To request a return of a purchase, please send us an e-mail at customerservice@progoti.ca. We will send you an authorization number if your request is accepted.

Return authorization number will be issued if:

  1.    Email request for return is sent within 28 days of receipt of your shipment.
  2.    Product must be in original condition, unwashed and unworn.
  3.    Product must be in original packaging and with all original tags attached.

We will try our best to make your return as easy as possible. While we offer free returns, we operate in a low-margin environment to maximize the benefits to our workers and customers. We strongly encourage people to use the sizing charts provided with each product to minimize returns for purchasing an incorrect size.  

Customers who received free shipping are not eligible for free returns. Contributions for workers are non-refundable.

 

 

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